White-glove immigration management for the yachting elite — quietly handled, end to end.
Our concierge service exists for a simple reason: your time in Indonesia should be spent on the water, not in an immigration office. One named specialist takes ownership of your entire file — crew visas, owner and captain permits, the CAIT cruising permit, port and customs clearance — and coordinates every office on your behalf.
One point of contact
You correspond with a single specialist who knows your vessel, your voyage and your history. No repeated explanations, no handoffs, no queue — just direct, informed answers whenever you need them.
Everything, coordinated
Immigration, cruising permits, harbourmaster clearance and customs rarely move in isolation. We sequence them so approvals arrive in the right order and your vessel is never left waiting at the water’s edge.
From enquiry to open water
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1
Brief your specialist
Share your vessel, crew, itinerary and dates. We map every visa and permit you will need.
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2
We build the plan
You receive a single, sequenced plan with a document checklist and an all-in quote.
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3
We manage every office
Immigration, harbourmaster and customs — filed, tracked and followed up on your behalf.
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4
Ongoing stewardship
Throughout your stay we handle renewals, crew changes and any change of plan.
The concierge covers
Dedicated specialist
A named, licensed consultant owning your file from enquiry to departure.
Full coordination
Visas, CAIT, PPKK and customs sequenced as one plan across every office.
Renewals & changes
Extension reminders, crew changes and address updates handled proactively.
Priority response
Direct line to your specialist with replies within two working hours.